Contact
We are happy to help.
Questions about a product, an order or a delivery? Send a note and our team will reply within one working day.
Replies within one day
Northside collection point
Visit the shop
Open six days a week.
18 Freesia Lane, Northside, 8001
Monday to Saturday 8:00 – 19:00
Sunday 9:00 – 14:00
Quick answers
When will my order arrive?
Orders placed before 4pm are dispatched the same working day, and most local deliveries arrive within 24 hours.
Can I collect instead?
Yes. Choose collection at checkout and pick up your basket from our Northside counter during opening hours.
What if something is wrong?
Send us a message within 14 days and we will replace or refund any unopened item, no long forms required.
Is payment secure?
All payments are handled on a secure checkout page. We never see or store your card details.